Shipping policy
Possible Delays Due To The Pandemic
Due to the current situation, you may experience an extra few day shipping time, at the max! We want to reassure our customers that we are doing everything in our power to keep our shipping times as close as we can to our listed times below! If you have any questions about your shipping time, don't hesitate to email us at info@distinctpawz.com
We Provide The Best Customer Service
When you buy from us, not only are you receiving the product, you will also receive our Shipping Protection. We want to give you that extra layer of protection. If you don't receive your package within our listed delivery times, shoot us a Shipping Inquiry email at info@distinctpawz.com. If you aren't satisfied, we can either refund your money or send you a replacement.
Standard Processing Times
Processing times typically take 1-5 days, but they could be extended due to COVID-19.
Shipping Times
Due to the current situation, you may experience an extra few day shipping time, at the max! We want to reassure our customers that we are doing everything in our power to keep our shipping times as close as we can to our listed times below! If you have any questions about your shipping time, don't hesitate to email us at info@distinctpawz.com
We Provide The Best Customer Service
When you buy from us, not only are you receiving the product, you will also receive our Shipping Protection. We want to give you that extra layer of protection. If you don't receive your package within our listed delivery times, shoot us a Shipping Inquiry email at info@distinctpawz.com. If you aren't satisfied, we can either refund your money or send you a replacement.
Standard Processing Times
Processing times typically take 1-5 days, but they could be extended due to COVID-19.
Shipping Times
Due to high demand, please allow between 4-30 days. Depending on your country, we may not be able to ship out our products to you. Our quickest times are for US residents, which our shipping takes 4-7 days!